HTX Home Inspections (“HTX Home Inspections”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (“Privacy Policy”).

Capitalized terms not defined in this Privacy Policy have the meaning set forth in the Terms of Use or any additional HTX Home Inspections policies, addendums, and agreements made available to you.

We at HTX Home Inspections constantly aim to provide the best user experience possible to our customers. We value the long-term relationship that allows us to provide a personalized, valuable experience that delivers information, resources, and services that are helpful to you. This Privacy Policy discusses, among other things, how information and data obtained during your visit to HTX Home Inspections or use of the Sites and Services may be collected and used. By using the HTX Home Inspections website, visiting Sites, or registering for Services, you agree to be bound by the terms of this Privacy Policy.

If you do not agree or consent to any of the terms of this Policy, your only recourse is to discontinue accessing or otherwise using the website or any materials obtained from it. By using or continuing to use or access the Sites or Services, you agree to this Privacy Policy.

1. Personal Data and Aggregate Information

“Personal Data” refers to information that tells us specifically who you are, such as your name, phone number, email, approximate geographic location of your computer or device, or postal address, and possibly information relating to certain support or customer service issues. While some experiences, such as visiting the Sites, will not prompt a collection of Personal Data, you generally need to provide us with Personal Data to use most of the features of the Sites and Services, including to allow us to provide you with certain personalized or enhanced Services. How we collect and store information depends on the activities in which you elect to participate and the Services provided.

From time to time, we may collect general, non-personal, statistical information about the use of the Sites or Services. This information represents a generic overview of our Users’ collective viewing habits and allows us and other third parties to modify information, promotions, offers, and/or discounts on Services based on User traffic and behavior. We collect this information using technologies such as “cookies”, which are discussed in greater detail below. We collect this information to determine, for example, which areas of the Sites are most popular and to enhance the Sites. We may also group this information into aggregate data to describe the use of the Sites to our existing or potential business partners or other third parties, or in response to a government request. However, please be assured that this aggregate data in no way will it personally identify you or any other Users.

2. Information HTX Home Inspections May Collect From You

HTX Home Inspections receives and stores any information you enter on our Sites or give to us in any other way. Types of information you may provide include:

  • Contact Information: When you sign up for an account, you may be required to give us your name, email address, street address, billing address, and phone number, and additional information that enables you to sign up for and use Services.
  • Payment Information: We may collect Personal Data such as your credit card number or expiration date when you sign up for a Subscription Period, Plan, Services, or free trial.
  • Information You Submit or Post: We may collect information you submit to us using our feedback tool or questionnaires. For example, when you contact customer support, we may receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.
  • Phone Information: If you have installed the Sites or use the Sites on your mobile device or tablet, it may require special permission such as access to the camera, microphone, pictures, read and write external storage, network access, etc., those permissions allow the Sites to work properly on your device. If you do not allow all required permission to the Sites, it may not work properly.
  • Survey Information: HTX Home Inspections may also collect information and data provided by you from our responses to surveys that we might ask for research purposes to improve our Services. HTX Home Inspections may post testimonials on our Sites with express consent of the individual or company who provided the information. We may also post or share news, events, results, accomplishments, marketing materials from individuals or companies to help promote their brand. Requests to remove posted materials should be submitted to Reasonable efforts will be made to remove posts upon receiving written notice.

3. Automatically Collected Information

When you visit or access certain Sites, HTX Home Inspections may collect certain information from you automatically, such as information provided by your website browser or mobile device, including but not limited to:

  • Device Identifiable Information: We may collect information that is linked to your computer or device (“Device Identifiable Information”). This information may include your IP address, browser type and language, access times, pages visited, and operating system.
  • Mobile Device Information: We may collect information from any mobile device you use to access our Sites and Services, including device type and model, network provider, and unique device identifier.
  • Cookies and Similar Technologies: We may collect technologies such as “cookies,” “pixels,” and “widgets.”
    • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features, such as personalized advertisements on other websites, and storage of items in your shopping cart between visits. If you do not wish for HTX Home Inspections to place and use cookies on your computer, you may modify and control how cookies are handled in your browser settings. If you choose to disable cookies, certain functions of the Sites and Services may not function correctly.
    • Pixels/Web Beacons (also known as Web bugs, pixel tags, or clear GIFs) are tiny graphics with a unique identifier that may be included on our Services for several purposes, including to deliver or communicate with Cookies, to track and measure the performance of our Services, to monitor how many visitors view our Services, and to monitor the effectiveness of our advertising. Unlike Cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).
    • Social Media Widgets such as a share button to Facebook or Twitter may be on our Sites. These features may collect your IP address and what page you are visiting on our Website.
  • Google Analytics: We may also use Google Analytics and Google Analytics Demographics and Interest Reporting to collect information regarding visitor behavior and visitor demographics on some of our Services, and to develop website content. This analytics data is not tied to any Personal Data. For more information about Google Analytics, please visit Google’s Privacy & Terms. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to Google Analytics Opt-out Browser Add-on.

The Sites do not currently support Do Not Track, which is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites.

4. How We Use Your Information

We use, store, and process information, including Personal Data about you, to provide, understand, improve, and develop the Sites and Services. This information is collected for the necessary purposes set out below:

  • To carry out our Services, Service agreements and obligations from any contracts entered between you and HTX Home Inspections, including billing and collections.
  • Notify you of Service and subscription expirations and renewals.
  • To provide customized, personalized content through our Sites and Services.
  • Notify you about changes to our Sites, Services, or Policies.
  • To allow you to participate in new features and Services on our Sites.
  • To facilitate the delivery of content or advertisements that we feel may be relevant to you.
  • To communicate new or existing products or services that we feel can help you.
  • For any other purpose with your consent.

5. How We Share Information We Collect

HTX Home Inspections customer information, user data, and Personal Data may be shared with certain third-party companies for the purposes set forth below:

  • HTX Home Inspections may sometimes need to share your Personal Data, user data, or customer information to help facilitate technical and administrative aspects of HTX Home Inspections’s Services (credit card processing, hosting, citation building & management). HTX Home Inspections will take reasonable steps to ensure that these service providers are notified of their obligations to reasonably protect Personal Data on HTX Home Inspections’s behalf. Notwithstanding the above, we cannot guarantee that such service providers will adhere to the contractual obligations or acceptable business practices.
  • We may provide your anonymized and aggregated personally identifiable information to third parties.
  • The Sites may allow you to connect with other websites, products, or services that we don’t have control over. If you use these services, we will provide the third party with information about you to allow them to provide the service to you. We can’t speak to the privacy practices of these third parties, and we encourage you to read their privacy policies before deciding whether to use their services.
  • HTX Home Inspections may release information when we believe it is necessary in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant, a court order, or a subpoena. We will also share your Personal Data where we believe it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation, or protecting the safety of any person, provided that such interest is not overridden by your interests or rights and freedoms requiring the protection of your Personal Data.
  • HTX Home Inspections may share your Personal Data in the event of a corporate sale, merger, reorganization, dissolution, or similar event.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

HTX Home Inspections uses reasonable security measures to help protect your Personal Data from unauthorized access, use, or disclosure. We use encryption and other security safeguards to help protect the personal data we collect, transmit, and store. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal data.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies and agreements.

8. Your Rights and Choices

You have the right to request access to the Personal Data we hold about you and to ask that your Personal Data be corrected, updated, or deleted. You can update your Personal Data by contacting us at the information provided below. You also have the right to opt out of receiving marketing communications from us by following the unsubscribe instructions included in each marketing email.

9. Changes to Our Privacy Policy

HTX Home Inspections may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

HTX Home Inspections